Secondary claim creation can be prevented by selecting the option “CoB” on the Secondary Billing Method of a particular Insurance.

1.From the Setup menu, select the Insurance/Plan sub menu.

2.Search the Insurance company and click the Edit button.

3.On the Secondary Billing Method, choose the option named “COB”.

4.Hit the Save button to update the selection.

Selecting the option checks the CoB box automatically during Primary payment posting to indicate the claim crossed over, and prevents creation of a secondary claim.