Scheduler > How to setup appointment reminder for a combination of Appointment Status and Type?

Section I

1.Create a custom letter for reminder message in the Letter Master.

2.The Letter Name should be in the format "<SCHEDULE_STATUS>#<SCHEDULE_TYPE>" (eg. CONFIRMED#APPOINTMENT)[ie. If there is an appointment with Schedule Status as CONFIRMED & Schedule Type as APPOINTMENT then system will send reminder with letter name CONFIRMED#APPOINTMENT if it exists.]

3.The Group Code of the letter should be APPOINTMENT-REMINDER.

4.Click Here to view how to create a Custom Letter.

Section II

1. Click on Advanced Setup and choose Appt. Reminders to open Appointment Reminder Configuration.

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2. Select the Appointment Status And Type Specific option and enter the following details below.

From (E-Mail)	The sender email address that display in the reminder.
Auth. Mail	Mail ID from which alert is send.
Auth. Password	Password of the authorization mail.
Mail Host	Host address of authorization mail.
Subject	Subject of alert message send to patient.
Message	Alert message that is to be send to patient.
Send	The alert should be send, to the patient prior to the selected days/hours before scheduled appointment
Enable	To enable/disable the alert

3. Save the Appt. Reminder page after entering all details.

4. Appointment Reminders will be send from the next valid log in onwards.